> For the complete documentation index, see [llms.txt](https://sapoto.sycer.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sapoto.sycer.dev/configuration/support-team.md).

# Support Team

It is **required** for there to be a configured Support Team role. This can be any role you want! Having this role grants users the ability to view, respond to and close tickets.

```
-set-support <...role>
```

{% hint style="info" %}
You can supply the role ID, name, or partial name.&#x20;

Role names can have spaces!
{% endhint %}