# Ticket Log

Sapoto keeps a detailed log of all opened and closed tickets, who closed them, and messages sent. A ticket log is **required** for a user to open a ticket. You must have the permission `Manage Guild` to use this command.

```http
-set-log <...channel>
```

{% hint style="info" %}
You can supply the channel's ID, name or even partial-name.&#x20;
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://sapoto.sycer.dev/configuration/ticket-log.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.